United States Managed Services Market (2026-2031)

Managed Services Market in the US up to 2031

The US managed services market continues to grow as more businesses choose external providers to manage their IT systems. Managed services help companies reduce costs and improve IT performance by providing expert support. 

This blog covers 

• Leading companies through 2031.
• Market growth
• Key trends
• Major services and challenges

US Managed Services Market Segmentation

Market Size in 2025	USD 145.75 Billion
Market Size in 2026	USD 161.06 Billion
Market Outlook in 2031	USD 234.60 Billion
CAGR	7.8%
Years Considered	2021-2031
Base Year	2025
Forecast Period	2026-2031

Source: marketsandmarkets.com

Key takeaways

What should you know about the US managed services market?

Services	Market Insights
Managed Network Security	Anticipated to grow at an 8.5% CAGR, making it the fastest-growing network service.
Managed IT Infrastructure and Data Center Services	Expected to see strong growth, driven byIncreasing migration to modern IT environments.
Communication and Collaboration Services	Projected to grow rapidly as organizations continue adopting hybrid work models.
Managed Mobility Services	Expected to expand as remote and mobile work become increasingly common.
Managed Information Services	Growing quickly because most companies adopt automation to improve and organize workflows.
Cloud Managed Services	It is forecasted to be the fastest-growing deployment model.
Managed Security Services	Expected to be the fastest-growing service type in the US, with a projected 9.6% CAGR.
MDR	Forecasted to be the fastest-growing subsegment.14.8% CAGR projected.
SMEs	Expected to be the fastest-growing segment, as outsourcing helps businesses control IT costs.
Healthcare and Life Sciences	Projected to be the fastest-growing industry vertical, driven by expanding digital health adoption.
IBM, Microsoft, and Accenture	Leading market players supported by global delivery capabilities, advanced automation, and strong enterprise relationships.
Atera & Optanix	Gaining market traction through flexible service delivery, quick onboarding, and cost-efficient managed service models.

The reasons why the US managed services market is expanding

• Many businesses prioritize cloud migration, AI-driven work automation, and stronger cybersecurity.
• Organizations are outsourcing IT maintenance to reduce downtime and internal workload.
• Hybrid and remote work styles are increasing the need for reliable managed IT support.
• MSPs also help businesses speed up digital transformation and stay competitive.
• Large companies with multiple branches and complex IT environments utilize managed services for efficient IT support.

What are the key trends and disruptions impacting end-customer needs?

Businesses are rapidly upgrading infrastructure through scalable and reliable cloud modernization technologies.

• Enterprises are adopting AI-powered automation to streamline operations and customer support.
• Organizations prioritize stronger protection against changing digital threats. They seek specialized managed IT services partners for security hardening. 
• Companies are increasingly managing workloads across cloud and on-premises environments.
• Frequently changing regulations require stronger governance and the best risk management practices.
• Businesses outsource IT services to control cloud costs and operational expenses.

Market Dynamics

What Are the Main Factors Affecting Managed Service Providers in the US?

1. Drivers

The growing need to reduce downtime and keep critical business operations running is increasing the demand for managed IT services.

Rising cyber threats are encouraging organizations to strengthen security measures and increase investments in data protection.

2. Barriers

Limited access to specialized IT talent is slowing the delivery of advanced services.

Outsourcing initiatives are delayed by slower internal decision-making.

3. Opportunities

Growing demand for MSP-driven compliance and regulatory support.

Increasing adoption of multicloud environments requires centralized management. 

4. Challenges

Complex cloud migration projects and legacy system integration challenges.

Persistent maintenance and integration issues across outdated IT infrastructure

Source: marketsandmarkets.com

Market ecosystem

The US managed services ecosystem comprises the following elements that facilitate hybrid IT integration. These components together support improved IT management and enable reliable service delivery across business environments.

API gateways: Enable smooth communication and integration between applications and systems.

Leading Gateways: Microsoft, Tyk.io, Google, and MuleSoft

API security platforms: Protect APIs, applications, and data from potential security risks.

Leading Security Platforms: Kong, Akamai, Cloudflare, AWS, MuleSoft, SALT

Managed service providers: They provide continuous IT management and monitoring solutions to support operations and business continuity.

Leading Service Providers: Capgemini, Neosaplha, Infosys, Trianz, Accenture, Velan Remote IT Support 

Connectivity providers: Ensure reliable connections across distributed and hybrid environments.

Leading Connectivity Providers: GCP, AWS, Azure, AT&T, and Oracle.

Integrated ecosystems support secure data exchange, effective governance, and resilient service delivery.

What are the leading service types and companies in the US managed services market?

• Managed IT Infrastructure and Data Center Services Set to Account for the Largest Share of the Managed Services Market by Service Type.

• IBM is placed in the Stars quadrant because it has a strong market position and a wide range of well-developed services.
• HCLTech is an Emerging Leader as its services and capabilities are growing steadily.
• Other companies are placed as Participants or Pervasive Players, depending on their market size, innovation, and outsourcing capabilities.

Source: marketsandmarkets.com

Leading companies in the US market

• IBM 
• Kyndryl 
• Cisco 
• EMPIST
• Microsoft
• Trustwave 
• Hughes Network Systems 
• Velan Remote IT Support
• Cognizant 
• Optanix 
• Google 
• Essential Enterprise Solutions 
• Lumen Technologies 
• Secureworks 
• DXC Technology 
• MetTel 

What this MSP report covers: US managed services forecast to 2030

User Type	Focus	Key Information / Insights	Primary Goal
Investors	Strategic + Macro Trends	Increasing adoption of cloud, cybersecurity, and automation outsourcing	Growth decision-making
		Growing worldwide demand for MSP-supported digital operations
		Expansion of advanced and high-value managed service offerings
CXOs	Strategic + High Value	Centralized IT transformation and streamlined outsourcing operations	Strategic business goals
		Accelerated AI-driven automation with proactive IT support
		Consistent governance across hybrid and multi-region IT environments
Researchers	Tactical + Country-Level Statistics	MSP adoption trends and IT spending patterns.	Granular insights
		Cloud, cybersecurity, and network management trends
		Regulatory requirements and compliance considerations affecting outsourcing.
Analysts	Tactical + High Value	Market size assessment and 2026–2031 growth projections	Strategic business goals / High-value analysis
		MSP provider benchmarking and capability analysis
		Key trends in automation, SLA management, and service delivery models

Wrapping up

The US managed services market is growing as businesses adopt cloud technology and AI automation. Outsourcing IT services to a reliable managed IT service provider like Velan Remote IT Support helps companies reduce costs and access skilled professionals to manage their IT systems.

Velan Remote IT Support provides flexible outsourced IT support covering help desk services, infrastructure management, cloud solutions, and backup and disaster recovery services. Our remote support model helps businesses reduce internal IT workload and maintain reliable operations without building a large in-house team.

Questions and answers about managed IT services