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Delivering Enterprise-Grade Performance in Remote IT Support

With real-time insights, secure access, and quick issue resolution, we support global clients with our tools and technology competencies.

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19+

Years in business

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99.95%

Uptime

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1200+

Servers Managed

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AWS, Azure, GCP

Certified Experts

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24/7/365

Support

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27001 & 9001 ISO

Certifications

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15 Min

Response Time

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600+

Successful Migrations

Explore Our Technology Ecosystem for Remote IT Support and Cloud Solutions

We guarantee that all our processes, tools, and work environments follow stringent compliance and data protection rules. Our skilled professionals have practical experience in dealing with different RMM tools and cloud platforms.

Remote Access & Desktop Control
Remote Access & Desktop Control

Remote Access & Desktop Control

Our managed service provider teams securely connect to user systems located in any part of the world, enabling fast and real-time assistance without the need for on-site visits.

Any Desk Technology
AnyDesk
Team Viewer
TeamViewer
 ConnectWise Automate
ConnectWise Automate
Chrome Remote Desktop
Chrome Remote Desktop
LogMeIn Rescue
LogMeIn Rescue
Windows RDP
Windows RDP
VNC (RealVNC, TightVNC)
VNC (RealVNC, TightVNC)
SolarWinds RMM
SolarWinds RMM
NinjaOne RMM
NinjaOne RMM
Kaseya VSA
Kaseya VSA
Atera RMM
Atera RMM
Ticketing & Helpdesk Systems

Ticketing & Helpdesk Systems

Centralized support system helps us track, prioritize, and manage tickets without missing anything. The skilled IT technicians from Velan handle each issue with a high level of responsibility and care.

ConnectWise PSA
ConnectWise PSA
Freshservice
Freshservice
Zendesk
Zendesk
Jira Service Management
Jira Service Management
Service Now ITSM
Service Now ITSM
NinjaOne
NinjaOne
BMS by Kaseya
BMS by Kaseya
Manage Engine Service Desk Plus
Manage Engine Service Desk Plus
OS Ticket
OS Ticket
OTRS
OTRS
Spiceworks
Spiceworks
WHMCS
WHMCS
Zoho
Zoho
Hosting Panels

Hosting Panels

Efficient tools help us in managing cloud servers, hosting accounts, domains, emails, automation, and faster deployment. As a client-centered MSP, Velan offers centralized control, improving uptime.

WHM/cPanel
WHM/cPanel
Parallels Plesk
Parallels Plesk
Direct Admin
Direct Admin
WebMin / Virtualmin
WebMin / Virtualmin
ISP Manager
ISP Manager
CentOS Web Panel
CentOS Web Panel
Vesta CP
Vesta CP
CloudPanel
CloudPanel
Monitoring & Endpoint Management

Monitoring & Endpoint Management

These applications provide us with the capability for real-time monitoring of servers, networks, and endpoints. Our remote monitoring system helps detect issues early and prevent downtime.

CloudPanel
Nagios XI / Core
CloudPanel
Zabbix
CloudPanel
PRTG Network Monitor
CloudPanel
Solar Winds Network Performance Monitor
CloudPanel
ManageEngine OpManager
CloudPanel
Datadog
CloudPanel
New Relic
CloudPanel
Dynatrace
CloudPanel
Logic Monitor
CloudPanel
NinjaOne
CloudPanel
Atera
CloudPanel
SentinelOne
CloudPanel
Microsoft Defender for Endpoint
CloudPanel
Trend Micro Apex One
CloudPanel
McAfee Endpoint Security
CloudPanel
Connect Wise Automate
CloudPanel
Pulseway
Communication & Collaboration

Communication & Collaboration

We stay connected with our clients and internal teams through chats, calls, and video. With centralized communication, all conversations are tracked for accountability.

Slack
Slack
Microsoft Teams
Microsoft Teams
Google Meet
Google Meet
Zoom
Zoom
Goto Meeting
Goto Meeting
Ring Central
Ring Central
AWS Chime
AWS Chime
Zimbra
Zimbra
Office 365
Office 365
Google Workspace
Google Workspace
Microsoft Exchange
Microsoft Exchange
Zoho Mail
Zoho Mail
Proton Mail
Proton Mail
Security & Identity

Security & Identity

Being a reputable MSP for international companies, Velan is committed to protecting systems, data, and user access across all your environments with the help of our premium security tools.

VPNs (OpenVPN, Cisco AnyConnect)
VPNs (OpenVPN, Cisco AnyConnect)
MFA Tools (Duo Security, Google Authenticator)
MFA Tools (Duo Security, Google Authenticator)
EDR/Antivirus (SentinelOne,  Bitdefender, Kaspersky, TrendMicro)
EDR/Antivirus (SentinelOne, Bitdefender, Kaspersky, TrendMicro)
pFsense, SonicWall, Fortinet
pFsense, SonicWall, Fortinet
Password Managers (LastPass,Keepers, Bitwarden)
Password Managers (LastPass,Keepers, Bitwarden)
Asset & Patch Management

Asset & Patch Management

The tools enable us to track hardware and software details, ensuring better resource planning. Velan also makes sure all your systems are properly updated with the latest version of security patches.

Microsoft Intune
Microsoft Intune
WSUS (Windows Server Update Services)
WSUS (Windows Server Update Services)
Virtualization Support

Virtualization Support

The server virtualization support team at Velan monitors performance, allocates resources, and scales environments in Citrix, Proxmox, and Microsoft Hyper-V-based VMs using the best virtualization support tools.

VMware vSphere/ESXi
VMware vSphere/ESXi
Microsoft Hyper-V
Microsoft Hyper-V
Citrix Hypervisor (formerly XenServer)
Citrix Hypervisor (formerly XenServer)
Red Hat Virtualization (RHV)
Red Hat Virtualization (RHV)
Oracle VM Server
Oracle VM Server
 Proxmox VE
Proxmox VE
KVM (Kernel-based Virtual Machine)
KVM (Kernel-based Virtual Machine)
Virtuoso
Virtuoso
SolusVM
SolusVM
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