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Why Organizations Trust Our IT Support

We build our solutions for the success of your business

Velan is one of the top remote IT services providers serving businesses across multiple countries. nearly two decades of experience in the industry, we have earned credibility as the trusted outsourcing partner for modern businesses.

01
ISO 9001 and ISO 27001 Accredited by the International Organization
ISO 9001 and ISO 27001

Accredited by the International Organization for Standardization for quality process and data security.

ISO 9001 and ISO 27001 Accredited by the International Organization
02
Industry experience business automation
19+ Years

Industry experience in assisting small, medium, and large businesses in implementing process automation and improving productivity.

Industry experience business automation
03
Global clients for their IT modernization and support needs
200+

Global clients prefer Velan for their IT modernization and support needs. The number is rapidly increasing.

Global clients for their IT modernization and support needs
04
clientele spans across major countries
12+

Our clientele spans across major countries, including the USA, Spain, France, and beyond.

clientele spans across major countries
05
our solution that delivers complete customer satisfaction
100%

We are proud to provide our solution that delivers complete customer satisfaction in our services, solutions, and partnerships.

our solution that delivers complete customer satisfaction
06
customer retention rate that substantiates our commitment
99.95%

A higher customer retention rate that substantiates our commitment to quality, responsibility, and dedication.

customer retention rate that substantiates our commitment
IT modernization and business growth

How our solutions help with IT modernization and business growth

We build modular architecture

We strategize and modernize IT environments that offer scalability and adaptability. By breaking monolithic systems into self-contained components, we assist in speeding up time-to-market. Whether it is for cloud migration or for DevOps implementation, our certified IT architects handle end-to-end processes with their expertise and experience.

We prioritize security and compliance

Cybersecurity, being the foundational element, is embedded into every layer of our process automation and cloud solutions. We implement advanced security measures like encryption, access control, MFA, and continuous monitoring, and follow the best practices to protect your entire system. Secure systems reduce risk and create market trust.

We optimize resources and costs

We help organizations address the rising cloud costs and infrastructure maintenance expenses by up to 70% by optimizing resources and reducing waste spending. Businesses get better cost visibility and budget control without compromising performance and efficiency.

We provide 24/7 help desk support

We operate all the time, offering high-quality services to support clients across all time zones. Our offerings include Level 1, Level 2, and Level 3 technical support, comprehensive managed IT services, cloud migration support for AWS, Azure, and GCP, VM services, backup and disaster recovery solutions, and more. By outsourcing IT services to Velan, businesses can reduce downtime, ensuring undisrupted business operations.

See how organizations across industries modernized infrastructure, streamlined workflows, and reduced downtime with remote IT solutions from Velan

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Our Customer Success Stories
How we turned IT challenges into measurable business outcomes

Case Study – 01

How an accounting firm improved productivity through cloud Azure

An accounting company based in Florida wanted to enhance its productivity by moving its accounting practice software, QuickBooks, to the cloud. They faced many challenges in assessing the compatibility and scalability of applications and the migration risks. Velan resolved their issues by guiding the team through a structured and phased cloud migration process.

IT modernization and business growth What is addressed/executed
  • QuickBooks compatibility with the Microsoft Azure cloud platform
  • Cost analysis for long-term feasibility and ROI
  • Review log storage and management
  • Verified scalability, compliance, and data security with Azure
  • Confirming the high availability of the applications through the migration process
IT modernization and business growth What is achieved
IT modernization and business growth
100%
No infrastructure maintenance
IT modernization and business growth
40%
Lesser infrastructure costs
IT modernization and business growth
99.9%
Application availability
IT modernization and business growth
Flexible
Pay-as-you-go Azure Model

View Azure Case Study
Case Study – 02

How an IT services company achieved faster virtualization through DevOps implementation.

A Canada-based IT industry, specializing in Microsoft Dynamics, wanted to help its customers work productively through virtualized systems. Inefficiencies in their workflows and siloes among the teams set them back from reaching their goals. Through DevOps consultation and implementation solutions from Velan, the client streamlined development processes and accelerated delivery.

IT modernization and business growth What is addressed/executed
  • Slower releases and deployments
  • Inefficient environment setup and provisioning
  • Frequent errors and bugs
  • Inconsistent QA processes
  • Lack of coordination among teams
  • Poor compliance maintenance
IT modernization and business growth What is achieved
IT modernization and business growth
10X
Faster release cycle
IT modernization and business growth
80%
Lesser bugs in production
IT modernization and business growth
40%
Low infrastructure costs
IT modernization and business growth
90%
Pay-as-you-go Azure Model

View DevOps Case Study
Case Study – 03

How Remote IT Support Kept Life-Saving Services Running Without Disruption

A non-profit life-saving organ procurement organization needed 24/7 support to continue its mission. Frequent downtime, lack of technical expertise, and growing maintenance costs affected their operations. Velan provided a dedicated team and delivered reliable technical support to ensure the high availability of its IT environment.

IT modernization and business growth What is addressed/executed
  • Provided after-hours support
  • Reduced management overhead
  • Updates are done on time, reducing security issues
  • Immediate troubleshooting support
IT modernization and business growth What is achieved
IT modernization and business growth
Near Zero
IT downtime
IT modernization and business growth
95%
Patch compliance
IT modernization and business growth
100%
On-time project completion
IT modernization and business growth
24/7
Help desk support

View IT Support Case Study

Get tailored remote IT services from Velan to support your business with 24/7 monitoring and expert assistance. 

Certified team, scalable support, flexible engagement model, global service, all in one place. Hire IT experts now.

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Read answers to frequently asked questions

Know more about our solution and how we can help you with PCI DSS compliance and security enhancement of your CDE

DevOps works by relying on a number of different tools for different stages of the SDLC. Integrating all these tools cohesively in a pipeline is usually a hurdle for the team that lacks domain skills. Moreover, adding security in every phase and managing infrastructure changes may also make the team feel overwhelmed. Hiring a skilled team from an experienced remote IT services provider like Velan offers you expertise and scalability, along with continuous support throughout the DevOps implementation process.

Yes. AWS is scalable and secure for hosting business-critical applications like QuickBooks and Tally. It is recommended to get an AWS consultation and readiness & compliance assessment from experts to ensure a smooth deployment.

The 24/7 Help Desk Services from Velan ensure that security incidents, alerts, and system issues are addressed promptly. This helps minimize downtime risks or data breach issues.

Yes. Amazon Web Services provides efficient cloud solutions for financial services with strong data privacy and data encryption features. Many international banks and large accounting networks trust AWS to store their extremely sensitive financial records and personal taxpayer information.

As the best remote IT services-providing company, trusted by global clients, we always prioritize providing a highly secure environment for our clients. We provide 24X7 monitoring, vulnerability management, role-based access control, and timely software updates to deliver secure IT infrastructure maintenance solutions.
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